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Frequently asked questions
Quality AssuranceBefore Your CourseDuring Your CourseCertificationWorkplace RequirementsPracticalitiesBlended Learning
How many first aiders does my business need?
There is no single fixed number of first aiders that applies to every workplace. The number you need depends on a risk assessment of your business and the specific hazards present.
Factors that affect first aider requirements include:
The number of employees
The type of work being carried out
The level of risk involved
Shift patterns, lone working, and remote locations
Cover for holidays, sickness, and absences
Using the Qualsafe calculator
To help employers assess their needs, Qualsafe Awards provides a first aider calculator that takes account of workplace size and risk level. This tool offers a useful starting point when deciding how many trained first aiders your organisation may require.
Visit the Qualsafe Calculator HERE
Employer responsibility
Employers are responsible for ensuring that their first aid provision is adequate and appropriate for their workplace. This includes both the number of trained first aiders and the level of training they hold.
Our approach
We support businesses with:
Advice on appropriate first aid cover
Delivery of Emergency First Aid at Work and First Aid at Work courses
In company first aid training tailored to workplace risks
This approach applies to both centre based training and on site workplace delivery.
If you would like help interpreting the calculator results or tailoring training to your business, please contact us and we will be happy to advise.
What is the difference between Emergency First Aid at Work and First Aid at Work?
The main difference between Emergency First Aid at Work (EFAW) and First Aid at Work (FAW) is the depth of training and the level of workplace risk they are designed to cover.
Emergency First Aid at Work (EFAW)
Emergency First Aid at Work is a one day qualification designed for:
Low risk workplaces, such as offices, shops, and small businesses
Employers who need basic first aid cover
EFAW focuses on:
Assessing an incident
CPR and use of an AED
Choking
Bleeding and shock
Basic emergency response
It is often suitable where hazards are limited and injuries are less likely to be serious.
First Aid at Work (FAW)
First Aid at Work is a three day qualification intended for:
Higher risk workplaces, such as construction, manufacturing, warehousing, and engineering
Larger organisations with more complex risks
FAW includes everything covered in EFAW, plus additional content such as:
Management of fractures and serious injuries
A wider range of medical conditions
More in depth casualty assessment
Longer term care until emergency services arrive
Which course does my business need?
The correct course depends on your workplace risk assessment, the nature of your work, and the number of employees. Some businesses may need a combination of both EFAW and FAW trained staff.
Learn more
We have written a detailed guide explaining the differences, including examples of which course may be appropriate for different types of businesses.
You can read it here:
š https://training.dtmk.co.uk/post/emergency-first-aid-at-work-vs-first-aid-at-work
Our approach
We deliver both qualifications through centre based courses and in company workplace training.
If you are unsure which course is right for your organisation, please contact us and we will be happy to advise based on your workplace risks.
Is paediatric first aid mandatory in schools and nurseries?
In many settings, yes, paediatric first aid training is mandatory.
Early years settings and nurseries
For early years providers, paediatric first aid is a legal requirement under the Early Years Foundation Stage (EYFS) framework.
EYFS requires that:
At least one person with a current paediatric first aid certificate must be on the premises at all times when children are present
A paediatric first aider must also be available on outings
The qualification must meet the content and duration requirements set out in the EYFS framework
These requirements are enforced through inspection and regulation by Ofsted.
Schools
For schools, paediatric first aid is not always legally mandatory, but there is a strong expectation that appropriate first aid provision is in place.
Schools must ensure that:
First aid arrangements are adequate and appropriate for the age of the pupils
Staff are trained to respond to injuries and medical emergencies involving children
In practice, many primary schools choose to train staff in paediatric first aid, particularly those working with younger children, pupils with medical needs, or in higher risk activities.
Employer and provider responsibility
Whether legally required or not, schools and childcare providers have a duty of care to ensure staff are trained to respond safely and effectively to emergencies involving infants and children.
The level of training required should be based on:
The age of the children
The setting and activities involved
Identified risks within the environment
Our approach
We deliver paediatric first aid training that meets EYFS requirements and supports schools, nurseries, preschools, and childminders.
Training is available through centre based courses and in company delivery.
If you would like advice on which paediatric first aid course is required for your setting, please contact us and we will be happy to help.
Are community sessions suitable for children?
Yes. We believe that everyone should have the opportunity to learn life saving skills, and that absolutely includes young people.
While most of our regulated first aid qualifications are suitable for learners aged 14 and above, we also offer a range of community and internally certificated first aid sessions designed specifically for children and younger participants.
Community sessions for young people
These sessions are:
Shorter and highly practical
Designed to introduce essential first aid skills in a fun, engaging, and age appropriate way
Ideal for schools, youth groups, sports clubs, and community organisations
Our trainers are experienced in adapting their delivery to suit younger audiences, ensuring that children learn:
Safely and confidently
At a level appropriate to their age and understanding
In a supportive and encouraging environment
Our approach
We focus on building confidence, awareness, and the ability to act in an emergency, without overwhelming younger learners. These sessions are about empowering children with practical skills they can realistically use.
Community sessions are delivered locally to keep them accessible and affordable, with tailored delivery available for schools and organised groups.
If you would like to discuss suitability for a specific age group or setting, please contact us and we will be happy to advise.
What are my legal duties as an employer?
All employers have a legal responsibility under the Health and Safety (First Aid) Regulations 1981 to provide suitable and sufficient first aid provision in the workplace.
This duty applies regardless of business size and includes ensuring there are:
Appropriately trained first aiders
Suitable first aid equipment and facilities
Clear procedures for managing illness or injury at work
Assessing what your business needs
The exact level of first aid provision required depends on the nature of your work and the risks present. Employers are expected to carry out a First Aid Needs Assessment to determine what is appropriate for their workplace.
To support this process, Qualsafe Awards provides a First Aid Calculator, which offers a practical starting point for assessing your requirements:
š https://www.qualsafeawards.org/calculator/6a90a34cd974f7072f3994dd2bbb65d3
Official guidance
Further authoritative guidance is available from the Health and Safety Executive in their publication:
L74: First Aid at Work ā Guidance on Regulations
š https://www.hse.gov.uk/pubns/books/l74.htm
This document explains what the law requires in clear, practical terms and is widely used by employers and inspectors.
How we can help
Our team can support you by:
Assisting with a First Aid Needs Assessment
Advising on the appropriate level of first aid training
Delivering compliant Emergency First Aid at Work and First Aid at Work courses
Training is available through centre based delivery and in company workplace training.
If you would like support meeting your legal duties with confidence, please contact us and we will be happy to advise.
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